Frequently asked questions
Answers about arrival times, therapists, locations, prices, safety and privacy.
How quickly can a therapist arrive?+
Same-day appointments are often possible. The booking page can estimate travel time from our Central London dispatch reference. The final arrival window is confirmed only after therapist availability and live traffic are checked.
Do you visit hotels and serviced apartments?+
Yes. Please check the property visitor policy and provide the hotel name, room or apartment details and any reception instructions.
What does the therapist bring?+
The therapist can bring oils, fresh linens and portable equipment required for the confirmed treatment. Space and access requirements are agreed before arrival.
Can I choose a therapist?+
You can request a preferred therapist. The appointment is confirmed only after that therapist’s availability has been checked.
Are the services professional?+
Yes. This website offers professional wellbeing massage only. Sexual services are not offered, and inappropriate conduct ends the appointment immediately.
How are prices confirmed?+
Website prices are starting prices. Any promotion, travel, parking, congestion, late-hour or extended-duration charge is confirmed before the booking becomes final.
Can I use my current location?+
Yes, when you choose to share it. Your browser asks permission, and the coordinates are stored only with the booking request to estimate distance and support arrival planning.
What is the cancellation policy?+
Cancellation terms are provided with your confirmation. Late cancellations, no-shows or inaccessible locations may be chargeable.
